Refund Policy
A legal disclaimer
This policy is for general guidance. For legal advice, consult a professional. Oasense.shop reserves the right to refuse returns not meeting these terms.
Oasense.shop Return Policy
Embracing Light, Supporting Love
At Oasense.shop, we craft spiritual streetwear of truth to spread light and consciousness. As a one-person operation, I’m dedicated to making your experience uplifting. Please review this policy to understand our return process, reflecting our shared journey.
Return Eligibility
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Defective Items: I’ll gladly accept returns for items with manufacturing defects (e.g., tears, misprints). Contact me within 7 days of delivery with photos, and I’ll arrange a replacement or refund.
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Wrong Item Shipped: If I send the wrong size or design, reach out within 7 days with details, and I’ll correct it with a replacement.
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Non-Returnable: Due to my small-scale production and sustainability focus, returns for size changes, buyer’s remorse, or custom orders aren’t accepted. Let’s find your perfect fit before ordering!
Return Process
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Email me at support@oasense.shop with your order number, issue, and photos within 7 days of delivery.
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I’ll review and respond within 3 business days with next steps.
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For approved returns, I’ll provide a prepaid label (U.S. only) or refund via your original payment method, minus shipping costs.
Refunds
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Refunds are issued within 7 days of my approval, excluding shipping fees.
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If a replacement isn’t available, I’ll offer store credit to keep the light shining.
Sustainability Commitment
I create with care using sustainable fabrics. If an item doesn’t work for you, consider donating it to spread love—let me know, and I’ll send a thank-you note with your next order!
Contact
As your solo creator, I’m here to help. Reach me at support@oasense.shop. Together, let’s embrace the light. 🌟